Returns & Exchanges

At The Crown, we want your home to feel perfect. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.